eCommerce Specialist

Company Description Nurse Jamie is a pioneer in skincare tools and targeted treatments rooted in science and wellness. As a cult-favorite brand in the beauty space, we’re looking for someone who is passionate about e-commerce, skincare, and customer experience to join our growing team in Santa Monica, CA. Role Description We’re hiring a Part-Time On-Site Ecommerce Specialist. This role is perfect for someone who understands the wellness and beauty space and has hands-on experience with Shopify, SEO, and digital marketing. You’ll serve as a bridge between our customers and our online store—ensuring every touchpoint, from product page to post-purchase support, is optimized for growth and satisfaction. Key Responsibilities • Manage daily operations of the Shopify storefront (product updates, promo codes, inventory sync) • Provide prompt and professional customer support via email and chat • Optimize product pages and website content for SEO • Coordinate with marketing and social teams to align messaging and product launches • Monitor site performance and customer behavior using tools like Google Analytics • Flag trends in customer feedback and suggest improvements to site UX or messaging Qualifications • 2+ years of experience in e-commerce and/or customer support, ideally in beauty, skincare, or wellness • Proficiency with Shopify and e-commerce platforms • Familiarity with SEO best practices and tools (e.g., Google Search Console, Ahrefs, Semrush) • Strong written communication and problem-solving skills • Experience working cross-functionally with marketing and operations teams • Passion for beauty, skincare, and wellness trends